Course syllabus EOJ - Etiquette in Business Negotiations (ŠAVŠ - Sklad předmětů)


     Czech          English          


Course title: Etiquette in Business Negotiations
Semester: -- item not defined --
Course supervisor: Mgr. Zdeňka Šeráková
Supervising department: Department of Human Resources Management (ŠAVŠ)
Prerequisites for registration: not Bachelor state examination
Time allowance: full-time, 0/1 (hours of lectures per week / hours of seminars per week)
part-time, 0/4 (lectures per period / seminars per period)
Type of study: usual
Form of teaching: seminar
Mode of completion and credits: Classified fulfillment of requirements (2 credits)
Course objective:
Learning outcomes of the course unit The aim of the course is to acquaint students with the rules of labels in interpersonal, social and business relations.
 
Course methods: Tutorials
 
Course content:
1.The origin and foundations of social behavior; professional image and personal style (allowance 0/2)
2.Verbal and non-verbal specifics in the business label (allowance 0/2)
3.Label of first contact (allowance 0/2)
4.Label in written communication (allowance 0/2)
5.Social intercourse (allowance 0/2)
6.Label in an international environment (allowance 0/2)
 
Learning outcomes and competences:
After completing the course, student will be able to:
 
-Will actively apply etiquette rules in interpersonal and social contact
-Will solve communication situations under the rules of etiquette

Teaching methods and workload (hours of workload):
Type of teaching methodDaily attendanceCombined form
Direct teaching
     Attendance of courses/seminars/tutorials12 h4 h
     Consultations with teacher (part-time form of study)0 h8 h
Self-study
     Course reading and ongoing preparation16 h0 h
     Composing of individual (seminar) work0 h14 h
     Composing of presentation14 h0 h
     Preparation for final test14 h30 h
Total56 h56 h
 
Assessment methods:
Requirement typeDaily attendanceCombined form
Active lecture/seminar/workshop/tutorial participation30 %20 %
Term paper0 %40 %
Presentation30 %0 %
Final test40 %40 %
Total100 %100 %
 
Course completion:
Students will be assessed based on the following criteria:
- Activity on lessons and contribution to successful teaching
- processing semestral work according to given requirements
- passing the final test
 
Support for combined/distance forms of study:
basic study literature
 
Reading list:
Basic:
ŠŤASTNÝ, V. Etiketa aneb Společenské chování v profesním styku. 1st ed. Praha: ASPI, 2005. 176 p. ISBN 80-7357-111-0.
SCHELOVÁ BACHRACHOVÁ, H. -- SMEJKAL, V. Velký lexikon společenského chování. Praha: Grada Publishing, 2011. 400 p. ISBN 978-80-247-3650-1.
MEDLÍKOVÁ, O. Přesvědčivá prezentace. Špičkové rady, tipy a příklady. Praha: Grada Publishing, 2010. 144 p. ISBN 978-80-247-3455-2.

Recommended:
ŠPAČEK, L. Úspěšný obchodní zástupce: etika, komunikace, prezentace, dress code. Praha: Fragment, 2014. 214 p. ISBN 978-80-253-2196-6.
WALTER, L. -- DUNCKEL, J. -- BOSÁKOVÁ, V. Podnikatelská etiketa: Udělejte dobrý dojem. Praha: NS Svoboda, 1997. 158 p. ISBN 80-205-0510-5.
ŠRONĚK, I. Diplomatický protokol a praktické otázky společenské etikety. Praha: Karolinum, 2002. 166 p. ISBN 80-246-0247-4.
JOHNSON, D. The Little Book of Etiquette. The Protocol School of Washington. Philadelphia: Running Press, 1997. p. 127. ISBN 978-0-7624-0009-6.
SERRES, J. Practical Handbook of Protocol. 3 avenue Pasteur – 92400 Courbevoie, France: Editions de la Bièvre, 2010. p. 474. ISBN 290595504X.
SMITH, JODI, R. The Etiquette Book: A Complete Guide to Modern Manners. Sterling 2011, ISBN 9781402776021.

Study plans:
-- item not defined --
 
Run in the period of: SS 2018/2019, SS 2017/2018, WS 2017/2018, SS 2016/2017, WS 2016/2017, SS 2015/2016   (and older)
Course tutor: PaedDr. Zdeňka Kuhnová (examiner, instructor, lecturer)
Mgr. Zdeňka Šeráková (examiner, instructor, lecturer, supervisor)
Teaching language: Czech, English
Room: Mladá Boleslav


Last modification made by Mgr. Zdeňka Šeráková on 07/05/2018.

Type of output: