Course syllabus VKMK - Contemporary Trends in Quality Management (ŠAVŠ - SS 2019/2020)

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Course title: Contemporary Trends in Quality Management
Semester: SS 2019/2020
Course supervisor: Ing. et Ing. Martin Folta, Ph.D.
Supervising department: Department of Production, Logistics and Quality Management (ŠAVŠ)
Prerequisites for registration: none
Time allowance: full-time, 0/2 (hours of lectures per week / hours of seminars per week)
part-time, 0/0 (lectures per period / seminars per period)
Type of study: usual
Form of teaching: seminar
Mode of completion and credits: Classified fulfillment of requirements (3 credits)
Course objective:
To acquaint students with the issues of quality management in the conditions of Škoda Auto a.s. Through individual meetings with recognized quality management specialists, selected activities and ways of working in the area of quality will be presented and subsequently discussed. The methods, methods and tools used in the planning, development and serial production of cars will be presented to meet customer requirements.
Course methods: Presentation, use of professional studies and analyzes, practical demonstrations, discussions with practitioners, excursions.
Course content:
1.Quality Management System (allowance 0/2)
a.ISO family standards
b.Certification process and audits
c.Integrated management systems
d.Customer focus
e.Product liability
f.Risk management

2.Quality in pre-serial phase of product life cycle (allowance 0/2)
a.Quality role in design and development phase
b.Quality planning (phases and milestones)
c.Quality requirements for a new product

3.Suplliers evaluation (allowance 0/2)
a.Requirements for quality assessment
b.Formel Q, Supply Chain Audits
c.Self-evaluation of suppliers (selfaudit)

4.Material testing I. (allowance 0/2)
a.Laboratory testing of non-metallic materials (plastics, textiles)
b.Types and test examples

5.Material testing II. (allowance 0/2)
a.Testing and testing equipments

6.Quality methods and tools in automotive industry (allowance 0/2)
b.Problem solving methods

7.Start of new projects (allowance 0/2)
a.Preparation for quality assurance in serial production
b.SOP milestone

8.Quality in serial phase of product life cycle (allowance 0/2)
a.Quality role after SOP
b.Product audits, measurement
c.Checking points in automotive serial production
d.Driving tests
e.Water test
f.Audit of the car

9.Quality and customer satisfaction (allowance 0/2)
a.Quality role in the area of warranty
b.Field complaints, warranty, field failure test analysis
c.Information of cars quality from field

10.Metrology (allowance 0/2)
a.Role of metrology in the quality management system
b.Types of gauges
c.Metrological traceability, etalons
d.Calibration and verification process
e.Legislation (Metrology Low and others)
f.Measurement systems analysis
g.Gauge capability

11.Quality of joints (allowance 0/2)
a.Weld joints
b.Glued and non-bonded joints
c.Screw connections
d.Quality and safety

12.Course summary (allowance 0/2)
b.discussions with experts

Learning outcomes and competences:
After completing the course, student:
-Will demonstrate the concept of management systems in practice and modern trends in quality management in the automotive industry
-Will explain the specifics of quality management in the pre-serial phase and the serial phase of product life cycle in the automotive industry
-Will interpret technical aspects of quality management (testing, measurement) and will use appropriate methods and tools for quality planning and quality improving

Teaching methods and workload (hours of workload):
Type of teaching methodDaily attendanceCombined form
Direct teaching
     Attendance of courses/seminars/tutorials24 h0 h
     Course reading and ongoing preparation12 h0 h
     Preparation for final test48 h0 h
Total84 h0 h
Assessment methods:
Requirement typeDaily attendanceCombined form
Active lecture/seminar/workshop/tutorial participation40 %0 %
Final test60 %0 %
Total100 %0 %
Course completion:
Active participation and attendance at seminars (minimum 80%).
Successful completion of the final written test.
Support for combined/distance forms of study:
-- item not defined --
Reading list:
Language of instruction: Czech
NENADÁL, J. Systémy managementu kvality: Co, proč a jak měřit. Praha: Management Press, 2016. 304 p. ISBN 978-80-7261-426-4.
PLURA, J. Plánování jakosti II.  [online]. 2012. URL:

Language of instruction: Czech
MACHAN, J. -- ČERMÁKOVÁ, B. Quality assurance methods applied at the product development stage - application in the automotive industry. Praha: Czech Technical University in Prague, Faculty of Mechanical Engineering; Škoda AUTO, a.s., 2008. ISBN 978-80-01-04119-0.
NENADÁL, J. -- TOŠENOVSKÝ, J. -- PLURA, J. -- NOSKIEVIČOVÁ, D. -- PETŘÍKOVÁ, R. Moderní systémy řízení jakosti.: Quality Management. 2nd ed. Praha: Management Press, 2007. 282 p. ISBN 978-80-7261-071-6.
VERBAND DER AUTOMOTOBILINDUSTRIE EV, V. VDA 6.3. Audit procesu / Sériová výroba. Frankfurt nad Mohanem: Henrich Druck, Medien GmbH, 2016. 208 p. ISSN 0943-9412.
TŮMOVÁ, O. Metrologie a hodnocení procesů . Praha: BEN, 2010. 231 p. ISBN 978-80-7300-249-7.

Study plans:
-- item not defined --
Run in the period of: SS 2018/2019, SS 2017/2018, SS 2016/2017, WS 2016/2017   (and older)
Course tutor: Ing. et Ing. Martin Folta, Ph.D. (examiner, instructor, lecturer, supervisor)
Teaching language: Czech
Room: Mladá Boleslav

Last modification made by Mgr. Luděk Švejdar on 11/19/2019.

Type of output: